Hey there! Ever had one of those moments where you just had to share your thoughts about a pair of shoes? Yeah, us too. That’s why we’re all ears—whether it’s a rave review, a sizing question, or even a “Hey, can you stock more of those vintage-inspired loafers?” (We get that a lot.)
Fun fact: Our founder, Elena, still replies to every third email herself. Why? Because back in 2018, she started this brand after a customer at her tiny boutique said, “You know what the world needs? A place that treats shoe shopping like treasure hunting.” That conversation? It’s framed in our office. So trust us—we’re listening.
Live Chat Tip: See that little icon in the corner? Our team’s real people, not bots. Ask them about the time Mark from Customer Service accidentally matched his socks to a pair of our burgundy oxfords. It’s a whole story.
Maybe you’re curious about our leather sourcing (hint: it involves a family-run tannery in Italy). Or perhaps you’re wondering why our size charts are obsessively detailed (blame Elena’s “no blisters ever” policy). Whatever it is—we’re here, we’re excited, and yes, we’ll probably gush about your shoe taste.
P.S. If you’re emailing about a return, skip the apologies—we’ve all bought the wrong size before. Just tell us your order number, and we’ll handle the rest. Easy peasy.
